Frequently Asked Questions

For additional questions, don’t ever hesitate to contact us. We can’t wait to help you out!

Where is Union Chapel Storage located?
Our property address is 10911 Greenfield Ave Suite 190, Noblesville, IN 46060. We’re near Hamilton Town Center.
Do I get 24-hour access to my storage unit?
Of course you do! Our customers are free to use our storage units any time they want - 24 hours a day and 7 days a week. Each customer has their own unique access code to enter facility. This feature makes retrieving your belongings much easier.

How do I pay my storage rental bill?
You can pay your storage rental bill on online via debit or credit card with options for auto-pay. You may also stop by and pay in person.

When is your office open?
We are open weekdays 9:00am to 2:00pm and 3:00pm to 6:00pm and on Saturday 9:00am to 4:00pm and Sunday 12:00pm to 4:00pm.
How does your mobile app work?
Our mobile app allows our current customers to pay their bills, but also open our security gate and rent additional units. New customers can rent a unit 24-7 from the palm of their hand.
What is climate control storage?
Climate control Storage is what allows your items to be stored in an ideal environment that’s both temperature and humidity-controlled. You can use these storage units to keep wood furniture from warping, to prevent metal appliances from rusting, and to protect documents from deteriorating.
What type of security do you offer?
Our brand new facility offers a variety of features, including a perimeter fence, a security gate, and a variety of cameras around the property. The facility is always kept brightly lit so you know your important items are secure here!

Do you offer truck rental?
We sure do! After renting a unit, you may use the truck for free (limited miles and gas not included) to move your belongings in. We have all the boxes, packing supplies, and handcarts you will need during your next move.

Do you require insurance on my storage unit?
Yes, we want to make sure our customer’s belongings are protected at
all times, we offer different Tenant Protection Plans to cover your things.

What items am I not allowed to store?
Hazardous materials, weapons, perishables, and living items. For
example, gasoline, chemicals, fireworks, explosives, firearms, animals, food, or plants.
How do I get started?
It is our pleasure to help you live an uncluttered life with our brand new facility and storage units. You can either reserve/rent a unit today on our website, rent via our mobile app, or call us today to set up an appointment. You can also just stop by during normal office hours.

What kind of lock do I need?
Our storage latches require a special cylinder lock that needs to be purchased at the storage facility for $15.00. This is a high security grade lock that cant be bolt cut or easiliy removed.